1. Eligibility:
• Customers must register their product within 48 hours of receiving it to qualify for the 99-year warranty.
• The warranty is available worldwide.
2. Coverage:
• This warranty covers accidental damage to the product that impairs its function, defects, or other loss of function that impairs the use of the product.
• The warranty does NOT cover misuse, modification, theft, loss, or normal wear and tear.
3. Claims Process:
• To file a warranty claim, customers must complete a warranty claim form available on our website. This can be accessed through the QR code that came with the product or by messaging our support at support@infinacore.com.
• In some cases, customers may be required to provide photos of the damaged product to process the claim.
4. Repair or Replacement:
• Defective products will be replaced with a new or refurbished product at InfinaCore’s discretion.
• Customers may claim the warranty up to one time per product in most cases.
5. Shipping and Handling:
• There may be a deductible fee for processing warranty claims.
• Customers are responsible for paying the shipping fees associated with returning the defective product and the shipping of the replacement product in most cases.
6. Transferability:
• The warranty is eligible only for the person who registered the product.
• If the warranty needs to be transferred, customers must contact our team at support@infinacore.com.
7. Limitations and Disclaimers:
• InfinaCore is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the product.
• InfinaCore’s liability is limited to the replacement of the defective product only.
• This warranty does not cover any loss of data or any cost associated with the recovery of data.
8. Customer Support:
• For warranty-related inquiries, customers can contact our support team at support@infinacore.com.
9. Miscellaneous:
• The 99-year warranty program is subject to change or cancellation at any time, even after a customer has signed up.
• Customers are encouraged to check infinacore.com for the most up-to-date warranty policy.