How do I charge the P3?
Simply flip down the wall plug and plug in your P3 to the wall.
How many times can I charge my phone with this?
|Device||Number of Full Charges|
|iPhone 6 Plus||3|
|iPhone 6s Plus||3|
|iPhone 7 Plus||3|
|iPhone 8 Plus||3|
|iPhone XS Max||2.5|
|iPhone 11 Pro||3|
|iPhone 11 Pro Max||2|
|iPhone SE (2nd-gen)||4.5|
|Samsung Galaxy Note 7||2.5|
|Samsung Galaxy S7 Edge||2|
|Samsung Galaxy S7||2|
|Samsung Galaxy S5 Neo||3|
|Samsung Galaxy S6 Edge||3|
|Samsun Galaxy A5||3.5|
|Motorola Moto X Force||2|
|Samsung Galaxy A3||4|
How does the wireless charging work?
Simply place your phone on top of the wireless charging side (with the grey circle grip) and click the on button above the LCD screen.
If your phone is not wirelessly charging, please ensure your phone is wireless charging compatible (find out here). If you phone is still not charging adjust to phone to make sure it is centered and try moving it up or down.
If this issue persists please contact our support and would be glad to help.
How can I charge my laptop with this?
Connect the USB-C cable to the USB-C slot in your P3 and connect the other end in to your laptop.
You can either charge tethered (with your P3 also plugged into the wall) or untethered (using the charge stored on your P3)
When I wirelessly charge my phone on the P3 it starts charging for about 3 seconds then stops. Why is that?
The P3 immediately starts wirelessly charging 5W then detects if your phone is compatible with 10W charging. Please leave your phone on the P3 after it stops charging for another few seconds and it should begin to start charging again. If the issue persists and your phone isn’t charging, please contact support so that we can help remedy the issue.
Why does the P3 stop charging when it's plugged into the wall?
After about 10 seconds, if there is no output on the P3, it will automatically shut off. The LED screen is still powered on in your video because it's plugged into the wall. Try pressing the button after plugging in your device!
Why is my P3 is showing 0% even after charging it for hours?
Simply take your P3 out of the outlet and then turn it on by clicking the power button.
Then 'power cycle' it by triple clicking the power button. Be sure that the Pandora has NOT been charging for a couple hours to fix the issue.
If 'power cycling' doesn't work, use a USB-C cable to charge the Pandora. By plugging a USB-C cable into the Pandora it will effectively jump start the device.
What's the best way to maintain battery longevity?
The P3 is a lithium ion battery meaning that overtime the battery health will get smaller and smaller. The best way to maintain the longevity of the battery is limit the number of 'power-cycles' the P3 goes through. To do this try to keep your P3 charged up 100% as often as possible and try not depleting the P3 storage to zero. Doing this will not hurt your battery but over a few hundred trials of this your battery will slowly lose life.
Follow these tips to keep you P3 in tip-top shape!
What happens if my WalleyGrip loop pops out?
1. Determine if the small round button on the loop band is still intact
2. Carefully insert one side of the button into the slit of WalleyGrip.
3. Using a fingernail or flat object, push the other exposed half of the button into the slit
4. While applying pressure, slowly slide the loop band up and down to secure it in place