P4 FAQ

P4 SYSTEM

What is the battery capacity?

The P4:HUB is rated 12,000 mAh and the P4:MOBILE is rated 6,000mAh. When attached via InstaCharge, the P4 rates a total of 18,000mAh, which is enough to power an iPhone 14 Pro Max over 3 full charges.

What is InstaCharge?

I'm glad you asked! InstaCharge (IC) is InfinaCore’s patent-pending, state-of-the-art battery-to-battery charging technology that allows for lightning-fast speeds with a 99% efficiency rating. This technology allows two power banks to communicate and become a single, larger portable charger.

How does InstaCharge work?

For the P4, InstaCharge (IC) is activated when magnetically connecting the smaller power bank (called the MOBILE) to the larger power bank (called the HUB). We plan on releasing products that will be able to communicate with previous versions allowing you to utilize the benefit of IC through the test of time.

Does InstaCharge hurt the battery life?

InstaCharge does not hurt your battery life any more than a traditional charge would. In fact, since we are essentially connecting 2 batteries together without wires, it is essentially becoming one battery. IC has a 99% efficiency rating vs. 57-92% efficiency rating on other charging methods.

Are all the parts required for the device to work?

The individual pieces of P4 are available to purchase serparately. Each segment of the P4 (PLUG, HUB & MOBILE) can be used independently of each other. However, to harness the power of InstaCharge, you will need 2 or more devices to attach modularly.

Why haven’t any other brands created a magnetic concept between portable chargers?

The easy answer is because the cost of R&D is high as well as raw materials. Secondly, and this is a personal observation, is that there hasn't been a need for a luxury portable charger. Also a personally held belief is that smartphones and computers (to access the Internet) have reached a level of commonplace in our lives enough to warrant some truly cool innovative accessories that will continue to make our interconnected lives more convenient. It doesn't hurt that the design style stands apart from its peers (another personal opinion).

How do I get support for my product?

Look to the back of any of the P4 parts. If there's a kickstand, remove it and you will see a QR code you can scan to reach an InfinaCore representative via Live Chat.

PLUG

What devices can this charge?

The P4:PLUG is equipped with up to 45W of output when using the USB-C port alone. When shared between the USB-C and USB-A ports, 30W output. Also, you may attach a P4:HUB or MOBILE to the bottom of the unit and charge wirelessly via InstaCharge.

How does InstaCharge work?

For the P4, InstaCharge (IC) is activated when magnetically connecting the smaller power bank (called the MOBILE) to the larger power bank (called the HUB). We plan on releasing products that will be able to communicate with previous versions allowing you to utilize the benefit of IC through the test of time.

How do I get support for my product?

Look to the back of any of the P4 parts. If there's a kickstand, remove it and you will see a QR code you can scan to reach an InfinaCore representative via Live Chat.

HUB

What devices can this charge?

The P4:HUB is equipped with up to 100W of output when using the USB-C port alone and a 15W wireless charging pad. When shared between the USB-C and USB-A ports, the 100W output will be split amongst the devices. Also, you may attach to the P4:PLUG or MOBILE to charge wirelessly via InstaCharge. 

How do I use the wireless charging?

Simply set your wireless charging compatible phone on the silicone non-slip rubber pad. If you have a MagSafe enabled phone, you will feel the magnets take hold and secure your device. If you have a WalleyGrip attachment, you may remove the silicone non-slip rubber pad and attach the WalleyGrip attachment as an alternative.

What do the battery indicators mean

The RGB battery indicator contains four colors: Red, Yellow, Orange and Green and each represent 25% of battery life.

How many times can I charge my device?

The P4:HUB is rated 12,000mAh, which will give an iPhone 14 Pro Max about 2.5 charges and a typical Laptop roughly 45% charge. When attached to the P4:PLUG, this device supports pass-through charging all the way until the battery runs out of power. That means more power for longer!

How do I use the kickstand?

Attach it to the back of your P4:HUB, flip it open and enjoy!

How does a InstaCharge work?

For the P4, InstaCharge (IC) is activated when magnetically connecting the smaller power bank (called the MOBILE) to the larger power bank (called the HUB). We plan on releasing products that will be able to communicate with previous versions allowing you to utilize the benefit of IC through the test of time.

Why can't I see the battery light indicators sometimes?

The P4:HUB utilizes soft lighting, which are designed to not bother you when asleep or in a dark room. If you need to check your battery during the daytime in the sun, cuff your hand around the lights and they will be visible to the naked eye.

How do I get support for my product?

Look to the back your device. If the kickstand is attached, remove it and you will see a QR code you can scan to reach an InfinaCore representative via Live Chat.

MOBILE

What devices can this charge?

The P4:MOBILE is equipped with up to 45W of output when using the USB-C port and a 15W wireless charging pad. You may also attach to the P4:PLUG or HUB to charge wirelessly via InstaCharge.

How do I use the wireless charging?

Simply set your wireless charging compatible phone on the silicone non-slip rubber pad. If you have a MagSafe enabled phone, you will feel the magnets take hold and secure your device. If you have a WalleyGrip attachment, you may remove the silicone non-slip rubber pad and attach the WalleyGrip attachment as an alternative.

What do the battery indicators mean?

The battery indicator contains four green dots and each represent 25% of battery life.

How many times can I charge my phone

The P4:MOBILE is rated 6,000mAh, which will give an iPhone 14 Pro Max about 1.2 charges and a Macbook Pro a 20% charge. When attached to the P4:PLUG, this device supports pass-through charging all the way until the battery runs out of power. That means more power for longer!

How do I use the kickstand?

Attach it to the back of your P4:HUB, flip it open and enjoy!

Why can't I see the battery light indicators sometimes?

The P4:MOBILE utilizes soft lighting, which are designed to not bother you when asleep or in a dark room. If you need to check your battery during the daytime in the sun, cuff your hand around the lights and they will be visible to the naked eye.

How does a InstaCharge work?

For the P4, InstaCharge (IC) is activated when magnetically connecting the smaller power bank (called the MOBILE) to the larger power bank (called the HUB). We plan on releasing products that will be able to communicate with previous versions allowing you to utilize the benefit of IC through the test of time.

How do I get support for my product?

Look to the back your device. If the kickstand is attached, remove it and you will see a QR code you can scan to reach an InfinaCore representative via Live Chat.

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